My friend John Ward wrote me recently, asking what sorts of reports managers should receive from network security monitoring operations. John posted his experiences using Business Intelligence and Reporting Tools (BIRT), and its role in business intelligence (BI).
What do you put in the NSM reports you provide for management? What would you want to see extracted from the NSM data you collect?
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I primarily use Excel. I can pull NSM information from pretty much any tool and whether I manipulate the data or import it in raw form, I can generate reports for mgmt or even the SA/NE's to most peoples liking in Excel.
I do find that mgmt likes the pretty graphs more than the techies.
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